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Terms of Service

Rules and conditions for using the numato.pl numerology calculator.

Terms of Service for https://numato.pl

Effective date: 2026-05-31

§1 General provisions and Seller details

  1. These Terms of Service set out the rules for using the website available at https://numato.pl (the "Service"), including the rules for creating an Account, ordering and delivering digital content, and providing other services by electronic means.
  2. The owner of the Service and the seller is Julia Kunikowska, a natural person conducting unregistered business activity within the meaning of Article 5 of the Polish Entrepreneurs' Law of 6 March 2018 (the "Seller").
  3. The Seller does not hold a Polish tax identification number (NIP) or statistical number (REGON); identification is based on the name and the address: ul. Stanisława Staszica 3/11, 81-198 Pogórze, Polska. Contact, complaints and statements e-mail: [email protected].
  4. The Seller benefits from a VAT exemption; the prices of Products are gross prices and do not include VAT.
  5. In relations with Consumers, the Seller fulfils the obligations provided for an entrepreneur, in particular those arising from the Consumer Rights Act and the Civil Code.
  6. Every User should read these Terms of Service before using the services.

§2 Definitions

  • Service – the website https://numato.pl.
  • Seller (Service Provider) – the entity indicated in §1.
  • User – a person using the Service.
  • Consumer – a natural person entering into a contract with the Seller that is not directly related to their business or professional activity.
  • Calculator – the free numerology calculation tool that runs in the User's browser.
  • Free Excerpt – a free, abridged excerpt of an analysis sent to the User's e-mail address.
  • Account – a free electronic service: a set of the User's resources in the Service identified by a login (e-mail address) and a password.
  • Product (Digital content) – a paid, personalised digital product (e.g. the "Numerology Portrait") delivered as a file (e.g. PDF), generated based on data provided by the Customer with the help of artificial intelligence tools.
  • Customer – a User who purchases a Product.
  • Newsletter – a service for sending information by electronic means with the User's consent.
  • Agreement – a contract for the supply of digital content, a contract for the provision of a service (Account, Newsletter), or another contract concluded in the Service.

§3 Services provided by electronic means

  1. The Seller provides the following services:
    • making the Calculator available (calculations performed in the browser),
    • sending the Free Excerpt to the provided e-mail address,
    • maintaining an Account,
    • the Newsletter,
    • chat (text consultations via an external tool),
    • the sale and delivery of Products (digital content).
  2. The Calculator, the Account and the Newsletter are free of charge. Products are paid.
  3. Data entered into the Calculator is not sent to the Seller's server unless the User decides to save it to an Account, order a Product or request a Free Excerpt.

§4 User Account

  1. An Account is created by completing the registration form (first and last name, e-mail address, password) and accepting the Terms of Service and the Privacy Policy, which is a condition for creating the Account.
  2. After registration, a message with an activation link is sent to the provided e-mail address to verify it; the link is valid for a limited time (24 hours).
  3. The Account provides, among other things, access to the order history and calculation history and the ability to manage settings.
  4. A Product can be purchased without creating an Account (as a guest). An order placed as a guest may be linked to an Account after the e-mail address is verified.
  5. The User is obliged to keep their password confidential and not to supply unlawful content. The Account may be used by a person with the legal capacity required to enter into the contract.
  6. The contract for maintaining the Account is concluded for an indefinite period. The User may resign from the Account at any time. The Account is deleted upon a request sent to the Seller's e-mail address ([email protected]); the rules for erasing data are described in the Privacy Policy.
  7. In the Account panel, the User may, among other things, edit their profile data, enable and disable the Newsletter, and delete individual saved calculations.

§5 Digital products, prices and ordering

  1. Products are personalised digital content (e.g. a PDF file) generated based on the data provided by the Customer, with the help of artificial intelligence tools.
  2. To place an order, the Customer provides the data necessary to create and deliver the Product (including first and last name, date of birth, e-mail address) and, optionally, invoicing details.
  3. Prices are presented in the Service in Polish zloty (PLN) and may also be displayed in EUR or USD; they are gross prices without VAT (exemption).
  4. At the Customer's request, the Seller issues a VAT-exempt receipt documenting the sale.
  5. Before making the payment, the Customer confirms that they have read the Terms of Service and the Privacy Policy and makes the statements referred to in §8.
  6. The Agreement is concluded upon the effective completion of the payment.

§6 Payments

  1. The online payment operator is Autopay S.A., with its registered office in Sopot (81-718), at ul. Powstańców Warszawy 6, entered in the register of entrepreneurs kept by the District Court Gdańsk-Północ in Gdańsk, 8th Commercial Division of the National Court Register, under KRS number 0000320590, NIP 5851351185, REGON 191738184.
  2. Available payment methods include the BLIK system, online transfers and payment cards: Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro.
  3. Where a refund is necessary for a transaction made by payment card, the Seller will make the refund to the bank account linked to the Customer's payment card.

§7 Delivery and performance of the contract

  1. The order is processed automatically after the payment is successfully authorised.
  2. The maximum time for delivering the Product is 24 hours from the crediting of the payment.
  3. The Customer receives, at the provided e-mail address, a message with a link to the order status page, from which they can download the finished Product (PDF file).

§8 Right of withdrawal and its loss

  1. As a rule, a Consumer has the right to withdraw from a distance contract within 14 days without giving a reason (Article 27 of the Consumer Rights Act). The model withdrawal form is an annex to the Act and is provided on request.
  2. The right of withdrawal does not apply to contracts for the supply of digital content not supplied on a tangible medium if performance has begun with the Consumer's express and prior consent, where the Consumer was informed before performance began that they would lose the right of withdrawal once the Seller had performed, and acknowledged this (Article 38(1)(13) of the Consumer Rights Act).
  3. The Products are personalised (content created for the Customer's individual data). When placing an order, the Consumer makes an express declaration (by ticking the relevant consent in the form) in which they:
    • request that performance begins (delivery of the digital content) before the withdrawal period expires, and
    • acknowledge that, once performance is complete, they lose the right of withdrawal.
  4. The Seller confirms receipt of the above declaration on a durable medium (in the order confirmation e-mail) — Article 15 of the Consumer Rights Act.
  5. The User may resign from the Account and the Newsletter services at any time (§4 and §9), which does not require a withdrawal procedure.

§9 Complaints and conformity of digital content with the contract

  1. The Seller is obliged to deliver digital content that conforms to the contract and is liable for its non-conformity with the contract under the terms set out in Chapter 5b of the Consumer Rights Act (Articles 43h–43q).
  2. A complaint can be submitted by e-mail to: [email protected], providing the order details and a description of the non-conformity.
  3. The Seller will respond to the complaint within 14 days of receiving it.
  4. In the event of non-conformity of the digital content with the contract, the Consumer may demand that it be brought into conformity and, in the cases provided for by the Act, may make a statement on price reduction or withdrawal from the contract.
  5. The Seller is not liable for non-conformity arising solely from the Customer providing incorrect, incomplete or erroneous data in the form (e.g. typos in names, an incorrect date of birth).

§10 Nature of the services and liability

  1. The content available in the Service and in the Products (numerological interpretations) is of an entertainment and educational nature and does not constitute medical, legal, psychological, financial or investment advice.
  2. The User makes decisions based on this content at their own responsibility.
  3. The provisions of this paragraph do not exclude or limit the Consumer's rights arising from mandatory provisions of law.

§11 Technical requirements and rules of use

  1. Using the Service requires: a device with internet access, an up-to-date browser with JavaScript and cookies enabled, an active e-mail address and, to open the Product, software supporting PDF files (e.g. the free Adobe Acrobat Reader).
  2. Using a strong, unique password for the Account is recommended.
  3. Supplying unlawful content and using the Service in a way that disrupts its operation are prohibited.

§12 Out-of-court complaint handling and redress

  1. A Consumer may use out-of-court methods of handling complaints and pursuing claims, including:
    • contacting the district (municipal) consumer ombudsman,
    • applying to the provincial inspector of the Trade Inspection to initiate mediation proceedings or proceedings before a permanent consumer arbitration court.
  2. Information on the out-of-court resolution of consumer disputes is available on the websites of the Office of Competition and Consumer Protection: https://www.uokik.gov.pl and https://polubowne.uokik.gov.pl.

§13 Personal data

The rules for processing personal data are set out in the Privacy Policy available on the Service.

§14 Amendments to the Terms of Service and final provisions

  1. In matters not regulated by these Terms of Service, Polish law applies, in particular the Civil Code and the Consumer Rights Act. The choice of Polish law does not deprive the Consumer of the protection afforded by the mandatory provisions of the law of their country of habitual residence (Article 6 of the Rome I Regulation).
  2. The Seller may amend the Terms of Service for important reasons (e.g. a change in the law or in the scope of services). Users with an Account or the Newsletter will be informed of changes in advance by e-mail; if they do not accept them, they may terminate the continuous-service contract. Changes do not affect the acquired rights of Customers who concluded Agreements before the changes took effect.
  3. The Terms of Service apply from 2026-05-31.

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